Practices are asked to hand over patient contact, clinical documentation and billing. That is a significant amount of trust to extend to a company, and it is reasonable to want to know who is accountable for the clinical side of it.
Head of Care Management Programs
Dr. Kanwal is a board-certified internist and fellowship-trained rheumatologist with more than sixteen years of clinical experience. She leads clinical oversight of CareNexa’s chronic care management, remote monitoring and principal care management programs.
She earned her Doctor of Osteopathic Medicine at the University of North Texas Health Science Center, completed her internal medicine residency at MetroHealth Medical Center and her rheumatology fellowship at University Hospitals Cleveland, with externships at Cleveland Clinic Weston Hospital and Henry Ford Hospital. She holds a bachelor’s degree from the University of Texas at Arlington.
Alongside her work with CareNexa, Dr. Kanwal is the founder and medical director of Wellness Rheumatology in Colleyville, Texas, where she continues to see patients. She has served as an Associate Professor at the Texas Christian University School of Medicine for the past four years, teaching medical students and residents from TCU, the University of North Texas and Medical City.
“Most of what determines how a chronic patient does happen in the weeks between appointments, and for most practices nobody is watching that stretch. This work is not complicated. It is just relentless, and it has to be done properly or not at all.”
Dr. Ayesha Kanwal, DO
Rheumatology is a specialty defined by long visit intervals and heavy between-visit management. Patients on immunosuppressive therapy need laboratory monitoring on schedule, infection surveillance, and someone tracking whether a biologic reached them this month. A flare in week six of a twelve-week interval is managed by the patient, alone, unless somebody is in contact.
That is the same problem chronic care management exists to solve, in a specialty where the consequences of getting it wrong are unusually visible. Dr. Kanwal has spent sixteen years working inside it.
The phrase gets used loosely across this industry, so it is worth saying what it means at CareNexa in specific terms.
If you want to speak with our clinical lead before deciding, that can be arranged. Practices evaluating this properly usually want a clinical conversation, not a sales call.
